Maintenance

Forniture

• How do I request any missing item or forniture?

Internet

• What do I have to do if the internet does not work?

Keys

• I don't have my room key, how can I get it?
• I lost-they stole my apartment key set. What do I do?

Support and timing

• How can I be updated on the progress of my maintenance request?
• What do I need to do to ask for maintenance support?
• Whom should I contact if I have an emergency?
• Is maintenance included in my contract?
• Why do I see a maintenance charge on the invoice?