We are committed to providing the essentials you need at home. To find out what equipment we provide, you can contact us through one of our channels (WhatsApp, Facebook Messenger, Instagram Direct) on the section >Maintenance screen of the Joivy App, and then follow the Maintenance/Cleaning>Household Supplies queue.
If your apartment is missing any of these standard supplies, you can send a request through chat in one of our channels.
Describe the condition of the supply you want to request by uploading a photo and a video so that we can better understand the issue!
All supplies will be delivered directly to one of the Lockers near your apartment. Deliveries are organized based on availability in the supplier's warehouse and the priority of the request.
We will contact you on Whatsapp to let you know the delivery date!