Leave home

Smartcheck-out

• What is smartcheck-out?
• Where can I find the final report of my check-out?
• What should I do if I do not agree with the SmartCheck-out report?

Check-out

• How do I book my check-out?
• Where does the check-out take place?
• What happens if I am late for check-out?
• Can I change my scheduled check-out appointment?
• Where can I see the outcome of my check-out?

Cancellation

• What do I have to pay if I cancel my contract?
• How can I cancel my contract?
• I would like to revoke my cancellation, what should I do?
• I have a short-term contract, can I stay in the same room after the expiry date?
• Is it possible to change the exit cancellation option?
• What options do I have to cancel my contract?

See all 9 articles