Skip to main content
Joivy Help Center Help Center home page
  • Sign in
  • Submit a request
  1. Joivy Help Center
  2. Leave home

Leave home

Smartcheck-out

  • What is smartcheck-out?
  • Where can I find the final report of my check-out?
  • What should I do if I do not agree with the SmartCheck-out report?

Check-out

  • How do I book my check-out?
  • Where does the check-out take place?
  • What happens if I am late for check-out?
  • Can I change my scheduled check-out appointment?
  • Where can I see the outcome of my check-out?

Cancellation

  • What do I have to pay if I cancel my contract?
  • How can I cancel my contract?
  • I would like to revoke my cancellation, what should I do?
  • I have a short-term contract, can I stay in the same room after the expiry date?
  • Is it possible to change the exit cancellation option?
  • What options do I have to cancel my contract?
See all 9 articles
Joivy Help Center
Italiano