After booking your room, the next step to take is to begin the digital onboarding process to book your check-in!
These are several important steps that will lead you to arranging your check-in.
To begin, you need to log in to our Joivy App with the credentials you received via email.
After that. Follow the required steps on the App:
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Accept the general privacy policy.
This step is mandatory in order to take advantage of our services
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Enter your IBAN or bank account number for the security deposit refund
We will save your bank details to return your security deposit at the end of your stay with us!
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Make the payment
You will find on the App the amount remaining to be paid net of what you have already paid during your booking
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Enter your valid tax code
In case you do not have it yet, you can select to sign a proxy in which you authorize us to request it on your behalf with a cost of €60 that you will pay in your next invoice
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Upload your identity document
If you are a non-European citizen, you must upload your Passport
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Sign the contract digitally
for some nationalities you will be required instead to download the contract, sign it manually and upload it to the App
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Book your check-in
Select one of the available slots you find on the App