Once we inspect the room, you will receive the final inspection report and a photo of the keys returned at your check-out via email. You will also be able to find it in the >Documents section of the App.
Any charges will be communicated via invoice within 5 days from the date of check-out. So we ask you to check the next communications that will be sent to you after check-out day!
In the report, you will find the main items in the room that you handed over to us, with a description of the current status and any damages noted at your check-out.
The status of each item will be rated according to these colors:
- Green: Functioning and cosmetically in good condition
- Yellow: Functioning, but aesthetically worn out
- Red: Non-functioning and aesthetically worn