All maintenance requests, whatever the type, must be reported through the DoveVivo App through the section >Services.
For each type of problem, we already provide you with procedures that you can carry out independently and without any specific expertise, in order to speed up the resolution just click on the red question mark on the right of the selected problem.
If it is not possible to solve the problem on your own, we ask you to make preliminary checks and take pictures or videos to help us better understand the entity of the problem and to intervene as quickly as possible.
If you need assistance for urgent reasons, you can contact us at the number +39 02 36697390 active for emergencies 24 hours a day.